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  • RokuMaryEF's avatar

    [Solved] Error 1003 on Roku Wireless Doorbell Livestream

    Hey everyone, We are aware that some Android users may be receiving error code 1003 when trying to access the livestream of the Roku Wireless Doorbell. Status Update 4.2.25: The issue should be resolved with the latest app version (3.2.4). Please update the app and check if you’ve received the new firmware for the Roku Smart Home app. Let us know if it works! If you don’t see the update yet, try again in a bit. Thanks for your patience and support! ======================================================================== Status Update 3/25: We're currently investigating the issue. Next Steps: Please ensure the Roku Smart Home app is updated to version 3.2.3. If the error persists, follow these steps: Check the app version – If it’s not version 3.2.3, please check back periodically as we are rolling out the new update. If the issue continues, please provide the following details: Device info: Camera model, MAC address, and firmware version Phone details: Brand, model, and OS version Modem/Router: Make/model Log ID: Found in the Smart Home app under Account > Roku Support > Submit a Log Thank you for your understanding and continued participation in our community! Roku Community Team
    Solved
    RokuMaryEF
    6 months agoPlace Known issuesKnown issues
    2KViews
    0likes
    120Comments
  • RokuMaryEF's avatar

    [Solved] Harmony Remote Issues After Update? Try This!

    Hey everyone, We've seen some posts about Harmony remotes acting up after the latest update. If you're having trouble, here's a fix that's worked for a lot of folks: Go to: Settings > System > Advanced System Settings Select: Control by mobile apps Change "Network Access" to "Enabled" Give this a try – it should take care of the issue for most people. Note: We'll mark this post as solved for visibility and as a reference for other users. If you're still having problems after trying this, please search the Community for other threads about Harmony remotes, or start a new thread with the details of your issue. Thanks! The Roku Community Team
    Solved
    RokuMaryEF
    7 months agoPlace Known issuesKnown issues
    114KViews
    3likes
    132Comments