Account, payments & subscriptions

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HDMIGuy
Roku Guru

Re: CBS ALL ACCESS unauthorized charges

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@Lady1USMC When you indicate you cancelled did you login to your account and cancel the subscription or just delete the app from your Roku device.  Deleting an app from your Roku device will not cancel a subscription.  I have several different streaming devices so deleting an app from Roku should not stop the app from working on my Chromecast with Google TV, my Apple TV, or my Firestick.  Likewise deleting an app from my Firestick does not prevent the app from working on my Roku devices.

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stillgil
Newbie

Re: CBS ALL ACCESS unauthorized charges

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I want to cancel my subscription

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HDMIGuy
Roku Guru

Re: CBS ALL ACCESS unauthorized charges

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@stillgil This is a Roku help forum.  You can not cancel a subscription here.  If your subscription is through Roku login to your Roku account on a computer and you will be able to see your subscriptions and make changes there.  https://support.roku.com/article/208756478

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