Account, payments & subscriptions

[Msromey]

Renew payment channel won't work

[Msromey]

Can't login paid bill 

[Msromey]

No

[RokuERey]

Greetings from the Roku Community, @Msromey!

We appreciate you joining us here and for sharing your report about this.

Our experts from the billing and accounts departments will be able to help in this situation. Before moving on, please review the information that @RokuCarly has supplied.

Please don't hesitate to inform the Roku community if there is anything more we can do to help you.

Thanks,
Rey

[servicespremium]

I paid for a year

[RokuJechealR]

Hi @servicespremium,

Welcome to the Roku Community!

Thanks for the first post to the Roku Community!

Could you provide us with more details about your issue? We'd like to know how we can help. In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

With more detailed information, we'll be able to assist you further.

All the best,
Chel

[Sablekeith]

It appears there is no (sign in) option and BET Plus has to know this.  This is happening to me and is annoying.

[renojim]

@Sablekeith, are you trying to access BET+ through The Roku Channel?  If you have a sign-in for BET+, you should be using their app:

https://channelstore.roku.com/details/8537396f220c169dc584bf32621ef984/bet-plus

[Unhappy66]

I'v been trying for months, my bet+ with Roku still don't work. But they take my payment every month.

[Sunfierce]

I can’t get my BET+ channel to work. Everytime to start it ,it says it’s on a different channel.