Skip to contentBrand Logo
Sign In
  1. Roku Community
  2. Tag: Smart Home App
Most RecentMost ViewedMost Likes
  • planetoba's avatar

    Camera wont scan QR code ? WHY ?

    Tryign tod o initial set up and my camera will not scan the QR code ? Why ? Help please ...
    Solved
    planetoba
    3 years agoPlace Smart Home devicesSmart Home devices
    18KViews
    0likes
    9Comments
  • magicfan89's avatar

    Smart Plug SE won't connect

    I have a Smart Plug SE that has been working just fine until last week. Now it can't connect. Everything is identical to before (Bluetooth is on my phone, wi-fi is identical, nothing has moved, etc) The plug just doesn't work now. I tried unplugging it and plugging it back in, deleting it from the app and reinstalling it, I get the fast blinking blue light for pairing mode but the app just can't find the thing. What am I doing wrong?
    Solved
    magicfan89
    2 years agoPlace Smart Home devicesSmart Home devices
    5.1KViews
    0likes
    6Comments
  • Gabby480's avatar

    Don’t want Two step verification

    Why all of a sudden am I being forced to use two step verification when I don’t want it on my wireless camera? I want to just be able to look at my camera like I use too.
    Solved
    Gabby480
    2 years agoPlace Smart Home devicesSmart Home devices
    4.5KViews
    5likes
    27Comments
  • Leo21's avatar

    "You've been signed out of the RSH app. Please sign in again."

    I'm on an iPhone. This started around 1:30 this morning. I get the subject as a notification every time my camera is sending me a notification that it's detected movement. It's always worked fine before this, and I've not touched any settings before this started. I'm logged in. I've gone into the app and it's logged in and I can look at the camera in question. I've rebooted my phone - Fail I've logged out and back in again - Fail I've restarted the camera - Fail I've cleared cache & reformatted my SD Card - Fail I've told the app to run a firmware update if needed - still awaiting results. What is the issue and how do I fix it?
    Solved
    Leo21
    2 years agoPlace Smart Home devicesSmart Home devices
    4.5KViews
    0likes
    17Comments
  • Dh55's avatar

    360 Indoor Camera Setup

    I have seven indoor cameras, one of them is a 360. The 360 camera has firmware than the others. I use the home app on three Roku streaming devices and Android phone and an Android tablet all of them have issues connecting to the cameras. I get the spinning dial and then unable to connect message. On the tablet the 360 camera is the only camera I can connect to. They used to work all fine on all devices before they updated. I really like they're streaming devices but these cameras are a disaster.
    Solved
    Dh55
    2 years agoPlace Smart Home devicesSmart Home devices
    3KViews
    1like
    9Comments
  • ChantayLat's avatar

    Roku doorbell camera not connecting to App

    Good Afternoon, My wireless doorbell does not stay connected in the Smart Home App. It works intermittently. I have a subscription for 3 cameras and I get great service with my outdoor cameras. Why is this happening? Is there a fix for this doorbell. I have all Roku devices in my home that all work fantastic! The doorbell is the only one that has problems. Help, Chantay
    ChantayLat
    2 years agoPlace Smart Home devicesSmart Home devices
    2.3KViews
    0likes
    12Comments
  • JorgeSld's avatar

    Cannot pin camera to home screen

    Hi. I have four Roku cameras and in the app they work fine. But when tried to pin any camera to the Home Screen the little screen appear and keeps loading but nothing appears. Then get an error message “Something went wrong. Please pin your camera again.” Any idea? Thanks. Roku Ultra Model 4800X Software 14.1.4 build 7709
    Solved
    JorgeSld
    10 months agoPlace Smart Home devicesSmart Home devices
    1.8KViews
    1like
    12Comments
  • Eslaight's avatar

    Home security system setup

    I got the smart home security system, the app won't connect to the monitoring hub. It won't even try. It shows a loading symbol for about half a second, then nothing. I've restarted the device, plugged directly into the modem, cleared the cache on the app, uninstalled and reinstalled the app, reset my wifi. Etc. it still does the same thing every single time. If anyone has a solution I would love to know, I'm about ready to just return it.
    Solved
    Eslaight
    2 years agoPlace Smart Home devicesSmart Home devices
    1.8KViews
    0likes
    6Comments
  • NoJumpJackFlash's avatar

    Smart Home Web View Error "Camera is not supported on this browser"

    I have four indoor CS1000X cameras and they all work fine using the Andoid Smart Home app on my phone. However, the seemingly new option of using the Smart Home Web View just shows the error message "Camera is not supported on this browser" for each camera. I'm using the latest version of Firefox on Windows10. What's the fix?
    NoJumpJackFlash
    9 months agoPlace Smart Home devicesSmart Home devices
    1.7KViews
    0likes
    50Comments
  • Judygreg77's avatar

    Smart Home App not controlling Plugs on/off

    I trying uninstall and reinstall the app. Worked for a day then stopped working. We have android phones and the app won’t turn plugs on/ off. Tried resetting the plugs. What else is there to try?
    Solved
    Judygreg77
    7 months agoPlace Smart Home devicesSmart Home devices
    1.5KViews
    1like
    23Comments