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  1. Roku Community
  2. Tag: Smart Home App
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  • Nunja6972's avatar

    Battery Camera Spotlight does not turn off via the app.

    Hello and good day, I recently purchased a battery camera for my own use and for testing to see if a few folks who asked about it would be interested in one for their own use and I was just having a play with what it can or cannot do. I saw that it has a spotlight feature and I turned it on via the app and the camera responded and turned the light on. However when I asked it to turn the light off, the app shows the light being off but the light on the physical camera was still on. The WiFi was still connected (AFAIK) and the other functions seem to respond so I believe the camera still had communication with the app. The only way I found to turn the light off was to restart the camera. The camera was updated yesterday (7/1/25) the same day I unboxed it and set it up. Can someone please enlighten me on what I might be missing on this issue? So far, the camera seems to be meeting or exceeding my expectations but only time will tell. Thank you for your time and input on this matter!
    Nunja6972
    4 days agoPlace Smart Home devicesSmart Home devices
    274Views
    4likes
    4Comments
  • TxBengalFan's avatar

    Smart Home App events. No Delete Button

    I have uninstalled and reinstalled the Smart Home App but can not delete events. I can go to events and go to the edit (pencil) and select all. App will select all but there is no button to delete the items selected. How can I delete all items for a specific day. Thanks in Advance.
    TxBengalFan
    6 days agoPlace Smart Home devicesSmart Home devices
    59Views
    2likes
    3Comments
  • TF1950's avatar

    Smart Home App Delete Isn't accessible

    I am having issues with the Delete button on the Smart Home App. It was recently changed from a pop up button after selecting items to delete to a permanent button at the bottom of the screen. My issue is that the Delete button is under the screen backward button and cannot be accessed. Is there a way to resolve this issue?
    TF1950
    8 days agoPlace Smart Home devicesSmart Home devices
    85Views
    1like
    3Comments
  • Username6711's avatar

    Roku Battery Powered Camera stopped working after 2 weeks.

    I bought a battery powered camera which does not work now. I did the troubleshooting steps twice which included factory resetting. I requested support from Roku and explained all the detailed but only got messages from them with no guidance. The most recent message was them saying they “had an update”. I asked what it was and then they ghosted me. Don’t buy their cameras!!
    Username6711
    9 days agoPlace Smart Home devicesSmart Home devices
    154Views
    3likes
    12Comments
  • JorgeSld's avatar

    Cannot pin camera to home screen

    Hi. I have four Roku cameras and in the app they work fine. But when tried to pin any camera to the Home Screen the little screen appear and keeps loading but nothing appears. Then get an error message “Something went wrong. Please pin your camera again.” Any idea? Thanks. Roku Ultra Model 4800X Software 14.1.4 build 7709
    Solved
    JorgeSld
    11 days agoPlace Smart Home devicesSmart Home devices
    1.8KViews
    1like
    12Comments
  • kenohhbi's avatar

    Smart light won't activate for sleep routine

    It worked initially, but randomly stopped. I can manually turn the light on through the app, but it doesn't activate at the time (verified to be the correct days at the correct time) I have it set to for the sleep routine. App has been un and reinstalled, app is up to date, light firmware is up to date. Lamp is plugged in and functional, Internet is connected and of good quality. Any tips?
    kenohhbi
    12 days agoPlace Smart Home devicesSmart Home devices
    54Views
    1like
    3Comments
  • charkay's avatar

    Can't connect my Roku Smarthome app to the TV.

    Help, I can't get my Roku smart home app to hook up on my tv.
    charkay
    18 days agoPlace Smart Home devicesSmart Home devices
    26Views
    0likes
    1Comment
  • PurpleLee1's avatar

    Smart home app asking to access all photos

    Not sure why smart home needs to access all of my photos. Not ok. Chose limited access and picked a photo from smart home camera and that wasn’t sufficient. Thoughts? Thank you!
    Solved
    PurpleLee1
    26 days agoPlace Smart Home devicesSmart Home devices
    49Views
    1like
    1Comment
  • ConstanceBeasle's avatar

    Limiting access to camera feeds

    Hello! I was wondering if there was a way to limit access to individual indoor camera live feeds to other people who have the login information for my account. My children have access to the Roku Home account and I want to put more cameras up but I don't want them to be able to see certain cameras. Is there a way to make this happen or will they see every camera on the account no matter what?
    ConstanceBeasle
    2 months agoPlace Smart Home devicesSmart Home devices
    75Views
    1like
    5Comments
  • hedlykarok's avatar

    Smart Home App: Camera Setup

    Hi all, does anyone know if the camera/app will work without google play services? I have tried several different IP/wireless cameras with zero success. There are many security apps available through the Huawei store but none of them seem to work with the cameras available in the US. Assuming one was to use the camera without the app, can it still work on the SmartHome website? Appreciate any advice you can give, thanks!
    hedlykarok
    2 months agoPlace Smart Home devicesSmart Home devices
    183Views
    1like
    9Comments