Wi-Fi & connectivity

[barmar61]

roku model #4210X.  Have tried to reset.  Asks for password.  Have no idea what password is.  How

do I recover password?

[RokuMary-F · Accepted solution]

Hi @barmar61,

Welcome to the Roku Community!

I will do my best to assist you with any wireless network issues and inquiries. As a first step, I would recommend taking a look at our Support page for more information regarding How to find your wireless network name and password | Official Roku Support

In addition, if you are getting an error code or message, refer to this link for common Roku error codes and their recommended actions: How to connect your Roku® streaming device to the internet using Wi-Fi® or Ethernet | Official Roku ...

Keep us posted and we'll continue assisting from there if needed.
 

Best regards,
Mary