Wi-Fi & connectivity

[Splashy]

My roku tv will randomly stop connecting and detecting networks until I reboot it from the setting in system settings

[RokuJohnB · Accepted solution]

Hi @Splashy,

Greetings from the Roku Community!

We understand you're having trouble with your Roku TV since it randomly stopped connecting or detecting your home network. 

For this concern, we recommend performing the troubleshooting steps provided below to address the issue. Kindly follow those to get the best results.

Network Connection Reset

1. Press Home on your Roku remote.
2. Scroll and select Settings.
3. Select Advanced system settings.
4. Select Network connection reset.
5. Select Reset connection.
6. Re-enter the credentials on your network.

Restart Roku Device

Use the following steps to restart your streaming device from the Settings menu.

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart
6. How to restart your modem and router

Restart your modem and router.

1. Unplug both your modem and router from power
2. Wait 10 seconds and then plug them back in
3. Wait for your modem and router to fully restart
4. Use a phone, tablet, or computer to confirm the internet connection is working
5. Test the connection on your Roku device

For more detailed information and guides, you can visit this support article on How to fix internet errors and issues on your Roku streaming device

If the problem still persists, please keep us posted.

All the best,
John