Help & troubleshooting for network issues, including connecting your device to your home Wi-Fi network, connecting to public networks, troubleshooting wireless issues & ethernet connections, and optimizing streaming performance.
I have 2 streaming sticks. On both the remotes won’t stay connected. Resets and battery changes yield nothing. They also will not connect to internet, happened over night. Help?
Could you tell us who is your internet service provider? If it's Comcast or ATT, we would recommend changing your router settings for the 2.4 GHz band from g/n to b/g/n, as customers have stated that this helped resolve their issue.
Could you tell us who is your internet service provider? If it's Comcast or ATT, we would recommend changing your router settings for the 2.4 GHz band from g/n to b/g/n, as customers have stated that this helped resolve their issue.
We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? What's the model number of your Roku device? This can be found in Settings > System > About.
Thank you for responding Karzia. I ended up contacting spectrum, who was able to see a connectivity issue, they were able to fix. Since everything else in the house worked, I assumed it was my roku. I learned something today, always check with your internet provider.
