My Roku is connected to my WiFi but my apps will not load. Circle keeps spinning.
Hello! @TWFish,
Thanks for reaching out to the Roku Community!
We appreciate you contacting us about your Roku device's buffering issue. We're pleased to assist you.
Try the steps below to help resolve the problem.
If the issue persists, you can connect your streaming device to a mobile hotspot as a temporary workaround to ensure the problem is not with your device.
If you can connect your Roku device to your mobile hotspot without issues, we recommend contacting your internet provider and telling them you can.
For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.
Thanks,
Arjiemar
Hello! @TWFish,
Thanks for reaching out to the Roku Community!
We appreciate you contacting us about your Roku device's buffering issue. We're pleased to assist you.
Try the steps below to help resolve the problem.
If the issue persists, you can connect your streaming device to a mobile hotspot as a temporary workaround to ensure the problem is not with your device.
If you can connect your Roku device to your mobile hotspot without issues, we recommend contacting your internet provider and telling them you can.
For additional troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.
Thanks,
Arjiemar
I am also having the same problem, but just with one of my Roku TVs. The other one works fine. It says I’m connected to the Internet, but none of my apps will open, I get a network error. I was able to connect the TV to my hotspot on my phone, but I had the same issue with the apps.
please advise
Hello! @Jmaddox,
Thanks for reaching out to the Roku Community!
We appreciate you reaching out to us about one of your Roku TVs having an issue with your app buffering. We're pleased to assist.
Follow the instructions below to check for software and app updates manually.
To fix internet errors and troubleshooting steps, please see this article: How to fix internet errors and issues on your Roku streaming device.
Thanks,
Arjiemar