Solving playback issues

Find troubleshooting tips and resources for Roku playback speed issues, HDCP messages, power issues, and more. Join the community discussion for assistance.
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AFJC
Newbie

Re: Xfinity Stream Channel Crash Back To Home Screen on Launch

i am having the same exact issue, and i followed the same exact process you done. Both of my roku sticks are doing this, did you find resolve?

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AFJC
Newbie

Re: Xfinity Stream Channel Crash Back To Home Screen on Launch

Mine happened same way, i followed exactly what you done. Neither of my roku stick working (Xfinity app) , did anyone find a resolution??

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JimmyGots26
Reel Rookie

Re: Xfinity Stream Channel Crash Back To Home Screen on Launch

Somebody posted that they hit the home button 5 times then hit the back arrow button 5 times. I tried it and gave a few seconds and it was fixed.

 

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RokuMary-F
Community Moderator
Community Moderator

Re: Xfinity Stream Channel Crash Back To Home Screen on Launch

Hi Community users,

We will be locking this thread because of its outdated status. If you still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team

Mary F.
Roku Community Moderator
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