Solving playback issues

[AdaBeta27]

11/17/24    I have the same issue going on with the two Rokus that members of the household use to watch Fox News, except it stalls with the spinner and says 26%, which, I'm noting here, is *exactly* double 13%.   The mystery deepens... obviously some kind of conspiracy is afoot.    Fox News viewers are now 2x as __cked on this Roku platform, or something?? I know my mother is absolutely furious.   🤣  I don't watch Faux News and could not care less.  But I am house tech support and thus obliged to try to get the problem solved.    I submitted a complaint to Fox and got a reply on Friday asking for more information and equipment specs and app versions.   I answered their email on Saturday but they probably don't work weekends.

[MetalMan55]

I'm having the same issue too, albeit that mine buffers at 33%.  App will work for a while, maybe 30-60 minutes and then seems to freeze when FoxNews goes to commercial.

This has only been happening for me over the last 3-4 weeks.  Worked fine prior to that.

Only change has been moving from cable internet (600Mbps) to fiber (symmetrical 1Gbps)...so, I should have plenty of internet speed.

[MagaBabe]

Here is something I just tried. On the Fox news app, scroll down to system settings. Uncheck AUTOPLAY. No more spinning wheel at 13% ! Mine has been fine for an hour now. The Roku Fox news app has become unusable lately , hope this is a permanent fix.

[MetalMan55]

OK..thanks.

My Autoplay was "Off"...I turned to "ON"...we'll see if this helps.

[MetalMan55]

OK...FoxNews App worked all afternoon with no buffering.  Fingers crossed that this was a permanent fix.

[jenlan13]

I can only get to settings when the app freezes now bc they have removed it from my home page. It just frozen and I went to settings and turned off auto-play. Fingers crossed. It's been working better the past few days...when it freezes it seems to unfreeze itself somehow. I've been sick, so I haven't been vocal. Lol. 

Anyone have suggestions for me when I get rid of Roku? Fox is the #1 priority.