Solving playback issues

[RobandKeva]

I have a Roku Ultra with HDMI connected to HDMI on AVR and then to Samsung TV via HDMI cable.

Video shows on TV, but no Audio? Why?

[RokuEmmanuel-D]

Welcome to the Roku Community, @RobandKeva!

Thanks for sharing your concern about the audio issue you're experiencing with your Roku Ultra. We'd like to help you resolve this so you can continue watching your favorite shows.

To isolate the issue, have you tried connecting the Roku Ultra directly to the TV's HDMI port and see if the issue persists? Also, try changing to a high-speed HDMI cable and observe if it'll do the trick. 

Please let us know what you find out. 

Best,
Emman

[Strega2]

Do you mean no sound at all or just no sound from the TV?  On my setup, no sound from the TV is my goal.   But if that’s not what you want, make sure the AVR is set to pass audio and the TV volume is not down/muted. Of course, no sound from the AVR's speakers is a different problem.