Solving playback issues

[tfwallace]

Roku streaming stick is turning the screen green- this is on the Roku Home Screen and in every app. The issue is not the TV, as the other inputs look fine, it’s just the one with the Roku. 
Things I’ve tried that haven’t worked:

Checked for a software update

Restarting the system

Unplugging Roku from the current power supply

Putting the Roku in a different port

Pressing the home button 5 times, up arrow once, rewind twice, fast forward twice 

[RokuEmmanuel-D]

Hi, @tfwallace.

Greetings from the Roku Community!

We understand that you're having an unintended issue with your Roku Streaming Stick, which has a green screen on its display. We'd like to know more about it and are willing to investigate this to get you back on streaming in no time. 

To proceed with the investigation, kindly provide us with the details below:

• When did you first notice this issue occur?
• Have you received any software updates recently that might trigger this issue? If so, please provide the latest software version of your Roku.
• Kindly provide us with a photo of the issue you're experiencing. 

We are looking forward to your prompt response.

Warm regards,
Emman