Solving playback issues

[Jimmer6]

So I thought it was a fluke but it's been continuously happening for a year now and I have no explanation as to why. If I ever use my phone to take a picture or video of something I'm watching on the tv it will automatically pause or just keep skipping from pause to Play over and over. It's no big deal but was wondering if anyone has ever heard of this. I have a pixel 6 if that means anything

[Strega]

That's weird.  Are you running any Roku-related apps on the phone?

Is the flash being used?  If so, try without?  (Wild guessing that the flash might be flickering in a way that looks like an IR signal.)

[Kiefcoffee]

I have a pixel 6 and it does the same thing ! This phone is already such a burden, another reason for me to switch lol

[RokuNimfa-C]

Hi @Kiefcoffee, 

Thanks for reaching out to the Roku Community. 

Have you tried the suggested tip posted by @Strega, to check if the issue still occurs? To isolate the problem you could also try using a different mobile device and see if there's any difference. 

Let us know what you find out. 


Regards, 
Nimfa