1974doug
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11-25-2024
01:29 PM
Roku device shutting down
I have a Roku hooked up to my tv it keeps shutting off and back on then takes forever to come on and if I do get to watch something it shuts down again to come back on
1 REPLY 1

atc98092
Community Streaming Expert
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11-25-2024
08:26 PM
Re: Roku device shutting down
If I understand your question, it sounds like you have connected your Roku power cable to a USB port on the TV, and that port does not retain power when the TV is off. Some TVs have a menu option to keep power on the USB port at all times, but the best thing to do is to connect it directly to a powered wall outlet and not power it from the TV.
Dan
Roku Community Streaming Expert
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Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.