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Re: Roku ultra never turns off (light stays on constantly)
I am so annoyed I am returning all 3 I bought. IMO these are defective AF. Why pay for an upgrade that doesnt work like any other Roku - the light is SUPER bright and annoying. DONE with this.
If a newer version comes out without this problem, I’ll consider it.
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Re: White light is always on regardless if my TV is turned on or off
Thanks @RokuJanadeeK
That is one of the things I've already tried. I even broke down and factory reset my device last evening. The only thing that seems to work for me is leaving the screensaver on. I set the start time of the screensaver to be 30 minutes. Once I power down the television, the white light turns off once the screensaver is activated after 30 minutes has passed.
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Re: Roku ultra never turns off (light stays on constantly)
Hi Community users,
Thanks for your feedback about this and we're sorry for the inconvenience this has caused.
We'll forward this over to the appropriate Roku team for further review.
Thanks,
Rey
Roku Community Moderator
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Re: White light is always on regardless if my TV is turned on or off
All three I bought will not turn off. Screen savers are set to on. Light blazing 24/7.
these new ultra’s seem flawed.
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Re: White light is always on regardless if my TV is turned on or off
@SandyUT, have you turned off "power saving" under Settings->System->Power? The light should be on unless the screensaver is active or it's in power saving mode, but the latter seems to be flawed. If that doesn't work, there's always a piece of black tape.
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee.
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Re: White light is always on regardless if my TV is turned on or off
To @RokuJanadeeK . You asked me to keep you posted yet closed the thread to additional comments/replies?
So the recommendation is to turnoff the 20 minute power save and the unit will shut off when the TV is turned off. Sounds like a workaround for an engineering failure that does not address with blazing white LED while streaming. I’ve had a Roku since the N1000. Never had any shenanigans like this before.
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Re: Roku ultra never turns off (light stays on constantly)
The standby LED setting can be turned off using the steps below. If a Roku wireless audio device is connected, the setting change will also apply to that device.
- Press Home
on your Roku remote
- Scroll and select Settings
- Select System
- Access the LED setting using the appropriate step below:
- On a Roku TV system, select Power and then Standby LED
- On a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar, select Advanced System Settings and then LED
- Select Off or On
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Re: Roku ultra never turns off (light stays on constantly)
The standby LED setting can be turned off using the steps below. If a Roku wireless audio device is connected, the setting change will also apply to that device.
- Press Home
on your Roku remote
- Scroll and select Settings
- Select System
- Access the LED setting using the appropriate step below:
- On a Roku TV system, select Powerand then Standby LED
- On a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar, select Advanced System Settings and then LED
- Select Off or On
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Re: Roku Ultra white light always stays on?
The standby LED setting can be turned off using the steps below. If a Roku wireless audio device is connected, the setting change will also apply to that device.
- Press Home
on your Roku remote
- Scroll and select Settings
- Select System
- Access the LED setting using the appropriate step below:
- On a Roku TV system, select Powerand then Standby LED
- On a Roku Streambar, Roku Streambar Pro, or Roku Smart Soundbar, select Advanced System Settings and then LED
- Select Off or On
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Re: White light is always on regardless if my TV is turned on or off
My ULTRA LT does have POWER listed anywhere under settings? Help!