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Schoolguy
Reel Rookie

Adding another Roku stick to existing three I have

Currently I have 3 Roku devices, 2 sticks and 1 speaker. My girlfriend has a stick (not on my account) we want to use it in my house. The stick will not allow me to log into my account, how can I change this stick or add it?

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5 REPLIES 5
HDMIGuy
Roku Guru

Re: Adding another Roku stick to existing three I have

@Schoolguy To add the stick to your account you will have factory reset the stick.  Keep in mind this will erase all of her apps, data, etc...

Schoolguy
Reel Rookie

Re: Adding another Roku stick to existing three I have

Thanks for this. I'm not on it right now so is it in SETTINGS where I can reset it?

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renojim
Community Streaming Expert

Re: Adding another Roku stick to existing three I have

Settings->System->Advanced system settings->Factory reset

How do I factory reset my Roku® streaming device? | Official Roku Support

Keep in mind that if your girlfriend has any subscriptions through Roku you/she will lose access to them on that device once you link it to a new Roku account and the charges will continue.  If she's not sure, she can check her subscriptions at https://my.roku.com by logging in with the same email address that's currently displayed on that device under Settings->System->About.

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HDMIGuy
Roku Guru

Re: Adding another Roku stick to existing three I have

@Schoolguy Under settings, system, advanced system settings

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Re: Adding another Roku stick to existing three I have

What does she look like and what size rack?

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