Remotes

[Bakerc7]

I have third party remotes on my chromebook and computer. The offical roku remote is not downloadable for these two devices. Romote for the chromebook, RRemote for computer. On 12-14-24, both of these quit working. Has roku quit letting third party remotes work?

If so, need to make the roku remote compatable with chromebooks, computers.

[StreamerUser · Accepted solution]

@Bakerc7 

RokuOS version 14.1.4 changed the Control by Mobile Apps setting, adding a new Limited setting and making it the default, thus breaking apps that use ECP/IP for remote control (e.g. rremote).

Change Settings/System/Advanced system settings/Control by mobile apps/Network access = Enabled

[Bakerc7]

I'm back in business! Thanks!!

[RokuJharra-Q]

Thank you, @Bakerc7!

We appreciate your feedback! Your posts, updates, reports, and comments about your Roku devices mean a lot to us. If you have any additional questions or concerns, please feel free to reach out at any time—our experts are here to help!

For further Roku support, you can:

• Create a post here in the Roku Community
• Check out the dedicated Roku Contact Us page for device or account issues.
• Explore our comprehensive collection of help FAQs and videos. Get started here: Roku Support page

Thank you for your understanding and continued participation in our community!

Happy Streaming! 

Best regards,
The Roku Community Team

[RokuJharra-Q]

Thank you for providing such detailed information, @StreamerUser!

We value your input and suggestions to address this issue. Your feedback is important in helping other members of the Roku community who may be facing similar challenges.

Please feel free to share any additional insights you may have.

Cheers,
Jharra