Remotes

[Owens515]

I am having the same exact problem. I’m trying to return a sound bar and support has not answered any of my emails. 

[RokuERey]

Hi @Owens515,

From the Roku Community, greetings!

We appreciate you getting in touch with us about this, and we'd want to see how we can help.

Could you describe the problem you're having with your soundbar?

Please tell us more about this so that we can help you even better.

Regards,

Rey

[Owens515]

I’m trying to return it. Online the website cannot process the request and tells me every time to try again later. I have emailed support three times and haven’t heard anything from them. 

[Owens515]

m trying to return it. Online the website cannot process the request and tells me every time to try again later. I have emailed support three times and haven’t heard anything from them. 

[RokuArjiemar]

Hello! @Owens515,

We're very sorry for the inconvenience that this has caused. Please be advised that we have passed along your information to our Support team. They will reach out to assist you further.

Thanks,

Arjiemar