Remotes

[leecast]

Hello. I have been using Logitec Harmony Home hub remotes for years with Roku Ultra models and recently upgraded to the new 4850R 2024 model Ultra. For some reason, Harmony is having trouble controlling it by IP. It finds it and adds it, but there is no remote control functionality available. It will work somewhat using IR, but it always seems much better through IP. Does anyone know why this is happening or have a solution?

I am running Software version 14.0 and the device shows up as "4850X - Ultra" on the System info screen.

Thanks in advance,
Lee

[jontalk]

@leecastWhile I use the Harmony 650, I've never been able to control my Ultra 4800x since the remote uses WiFi direct to communicate with the Ultra..I'm surprised you're able to use the Harmony since it won't work with WiFi direct..how did you manage to do that?