Remotes

[necorchaos]

Recently our 2021 Roku Ultra has some possession problems.  I can be watching a show and it pauses and then goes home and opens another app without touching the remote.

It happens as well we turning on the Roku.

i tried unpairing the remote and pairing a different remote.  The problem still exists.

i have rebooted the device but haven’t tried a factory reset.  It’s close to 4 years old not sure if it is time to replace.

[renojim]

Can you try putting it in a box so that no stray IR signals from any other sources (like a remote with a stuck button or even sunlight) can get to it?