Thank you for joining us here in the Roku Community, @rsanders54!
We appreciate you letting us know about being unable to pair your Roku remote with your TV, and we sincerely apologize for any inconvenience this may have caused. No worries. We're here to help you resolve this.
Before proceeding, may we know what specific Roku player you are having this issue with? Is this the remote that comes with it? Also, do you notice any blinking lights when you press any buttons on your remote? If so, kindly follow the suggestions below to help you troubleshoot your remote:
- Press and hold the Back and Home buttons simultaneously for about 20 seconds to reset it. After doing so, pair it again to see if this will make any difference.
- You can visit our support article on how to fix your Roku remote.
We'll anticipate your update!
Best regards,
Carly
Carly Y.
Roku Community Moderator
