Remotes

[ClaireN]

The codes inside the remote say RC3752121/01R

313923834821

CP0221838 C 009142

hopefully one of these is helpful…?

[RokuJanadeeK]

Thanks for your response, @ClaireN.

We haven't seen any linked devices on your account. That being said, may we know for what specific Roku device this remote is paired with? Also, is this a voice-operated remote or a simple one? With this support article, you will be able to help us identify your remote.

Your response is highly appreciated.

Sincerely,
Janadee

[ClaireN]

We use a streaming stick, mode number 3801UK. The remote is a voice one.

[RokuJohnB]

Hi @ClaireN,

Thank you for keeping us updated!

We will be delighted to assist you further with your Roku remote issue. Could you send us a private message here in the Roku Community, we would be asking for additional details.

We'll wait for your response.

Kind regards,

John

[ddk228]

Im also having this issue! My Roku remote is very hot, and no matter how many times I replace the batteries it will just get super hot. And now it completely doesn't work with the receiver. I also have to change the batteries every month! 

[RokuJharra-Q]

Thank you for sharing your concerns in the Roku Community, @ddk228.

We sincerely appreciate you bringing this issue to our attention. To assist you further in resolving it, please take a moment to check your inbox, as we have sent you a private message.

Thank you for your patience.
Best regards,
Jharra