Hi, @stratcat204 Greetings here in the Roku Community!
We sincerely apologize for any inconvenience you've encountered and appreciate your patience regarding the issues with your Roku Voice Remote (2nd Edition). Your experience is important to us, and we are committed to helping you.
Please expect a private message shortly, as we will provide further assistance with this matter. Thank you for your understanding.
Best regards,
Jharra
Jharra Q.
Roku Community Moderator