Remotes

[LisaRG]

Same problem, just today... SN: 5X568R147163

I've done everything suggested and it still keeps scrolling.

[Sunbirdsw]

Found the solution for my scrolling #Roku- my Bluetooth button on my soundbar remote was stuck in Bluetooth mode. Unstuck it and no further probs

Hope this helps you.

[RokuKariza-D]

Hi @LisaRG

Thanks for the post.

Please be aware that the Roku 3 (4200) is an older Roku device that is no longer under warranty. It's possible that the remote may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: Roku Accessories

I hope this helps!

All the best,
Kariza

[Be4hopper]

I have the same exact problem with my remote.

[RokuKariza-D]

Hello @Be4hopper

Thanks for reaching out here in the Community.

Could you tell us more about the issue you're experiencing? Please also reply here with the serial number of the Roku device associated with the affected remote. This can be found at the back or underneath the player itself.

We look forward to your response.

All the best,
Kariza