Remotes

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
LisaRG
Level 7

Re: My Roku Keeps Scrolling

Same problem, just today... SN: 5X568R147163

I've done everything suggested and it still keeps scrolling.

0 Kudos
Sunbirdsw
Level 8

Re: My Roku Keeps Scrolling

Found the solution for my scrolling #Roku- my Bluetooth button on my soundbar remote was stuck in Bluetooth mode. Unstuck it and no further probs

Hope this helps you.

0 Kudos
RokuKariza-D
Roku Employee
Roku Employee

Re: My Roku Keeps Scrolling

Hi @LisaRG

Thanks for the post.

Please be aware that the Roku 3 (4200) is an older Roku device that is no longer under warranty. It's possible that the remote may simply be on its way out. If you need a replacement remote for your Roku device, you can purchase a compatible remote on our Products page here: Roku Accessories

I hope this helps!


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos
Be4hopper
Level 7

Re: My Roku Keeps Scrolling

I have the same exact problem with my remote.

0 Kudos
RokuKariza-D
Roku Employee
Roku Employee

Re: My Roku Keeps Scrolling

Hello @Be4hopper

Thanks for reaching out here in the Community.

Could you tell us more about the issue you're experiencing? Please also reply here with the serial number of the Roku device associated with the affected remote. This can be found at the back or underneath the player itself.

We look forward to your response.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos