Remotes

[Lisapink8]

I’m having the same problem.

and before the batteries are drained the remote works sporadically, like it needs a rest!!!!

otherwise I love my Roku.

I think this is how they get you to buy the more expensive rechargeable remote

[RokuJechealR]

Hi @Lisapink8,

Greetings from the Roku Community!

Could you tell us more about the issue you're running into? We'd like to know more about how we can help. In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

With more detailed information, we will be able to assist you further.

All the best,

Chel

[Fzero3000]

Hi, Could I get an assist as well?

my remote has the same problem, I eventually just switched to the App on my phone but I prefer using a physical remote 

[RokuCarly · Accepted solution]

Hi @Fzero3000,

A warm welcome here at the Roku Community!

Thanks for bringing this to our attention. We'd be more than happy to assist you with this.

May we know what type of remote you are referring to? Here's our Support article to help you identify: What type of remote does your Roku device use?

In addition, may we know when and where you purchased your Roku streaming device/TV?

With more detailed information, we will be able to assess this further. We'll be looking forward to your update!

Warm regards,
Carly