Remotes

[Michelle3]

I’ve heard before on YouTube that Duracell batteries are horrible.  However, one of the community’s frequent users, @atc98092, actually has a good experience with them.

Tagging @Hector-Roku, @Alex-Roku, @RokuKariza-D, @RokuKarla and @RokuMary-F.

~ Jordan

[RokuDanny-R]

@Xalqee

Thanks for the post and providing us with your device information.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[Sisters]

We have two remotes and we are changing batteries on one every week. The second remote we change the battery about every two weeks. You can go bankrupt purchasing batteries for these voice activated remote controls. When it freezes up and will not work, I’ll take the back off and the little indicator light on the inside the cover is blinking or a steady green. I do believe this light must be staying on and draining the battery. Are they any solutions?

[RokuKariza-D]

Hi @Sisters

We're sorry to hear about the issue you're experiencing.

Could you reply here with the serial number of the Roku device associated with the affected remote? It can be found at the back or underneath the player itself. We'll be able to further assist you from there.

All the best,
Kariza