We purchased a roku device and voice remote in August. Over the last month, something happen and we had to start changing batteries every week. Now, over the last 2 days the volume keeps going up on it's own, the ok button sometimes works, sometimes doesn't. The ok button moves the selection one over instead of confirming and playing. The device is only 4 months old but I can't barely watch TV. We unplugged roku from wall, changed batteries in the voice remote, nothing is helping! @rokusupport