Remotes & Accessories

Help with Roku remotes and accessories, including pairing a remote, setting up TV power & volume control, using voice commands, power adapters, cables, headphones, and wireless speaker accessories.
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mdarrish
Level 8

Control Supersonic TV power and volume

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I have a Supersonic SC-1311 tv that I am trying to use with a Roku Ultra streaming box. The Roku set up process detects the TV as a Changhong product and none of the 42 or 43 codes the remote outputs  controls the TV volume or power. Once, I was able to force the Roku to try Supersonic brand codes, which also do not work.

If anyone has been able to control a Supersonic TV, could you please explain how (I've written to Roku support and Supersonic support - no answer, so far)?

I'm also not willing to pay for a universal remote for a $130 TV. I have just a few more days to return the TV for a full refund if I cannot get it to work. 

I am willing to try to enter another TV brand, as some of the boards in the TV are OEM parts and may have the correct codes. I have not been able to easily force the Roku to let me enter a TV brand. If anyone can tell me how to do that without a complete factory reset (which deletes my account), I would be most grateful.

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mdarrish
Level 8

Re: Control Supersonic TV power and volume

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Thanks for the suggestion. Unfortunately, none of the codes that the Roku remote sent for Sharp or Toshiba worked. Are there any other likely TV manufacturers that you would suggest?

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11 REPLIES 11\
RokuDanny-R
Roku Employee
Roku Employee

Re: Control Supersonic TV power and volume

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@mdarrish

Thanks for the post.

Perhaps @Tivoburkee can provide some insight regarding your issue as he's currently our resident remote Community expert.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Tivoburkee
Community Streaming Expert

Re: Control Supersonic TV power and volume

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Try sharp & toshiba tv brands. 

Edmund
Roku Community Streaming Expert

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mdarrish
Level 8

Re: Control Supersonic TV power and volume

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Thanks for the suggestion. Unfortunately, none of the codes that the Roku remote sent for Sharp or Toshiba worked. Are there any other likely TV manufacturers that you would suggest?

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atc98092
Community Streaming Expert

Re: Control Supersonic TV power and volume

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I've seen multiple universal remotes for under $10, so I'm not certain why you would be against that option. I also responded to the other thread you created. 

Dan

Roku Community Streaming Expert

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mdarrish
Level 8

Re: Control Supersonic TV power and volume

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@atc98092 Thanks again for the research and response. My goal for the remote is to have one device to control the TV and Roku player. I could use an Ultra that I already own to do an IR-only if it would control that TV or another brand, though the stick is a more elegant approach. 

I’m accustomed to paying over $150 for a learning remote, but see some for under $50 that claim to learn IR codes. Thanks for the suggestion.

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Cyno01
Level 7

Re: Control Supersonic TV power and volume

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mdarrish
Level 8

Re: Control Supersonic TV power and volume

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Cyn01: I do not see any text in your post. 

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Tivoburkee
Community Streaming Expert

Re: Control Supersonic TV power and volume

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If you're lucky to have roku that accepts roku IR commands then you could use aftermarket universal remote, and for obscure tv brands make it learning universal remote. I like the One-For-All urc-7935 streamer remote, can be found for about $12.00 on ebay. And it is learning remote that works with roku great.

P1010420 (800x600).jpg

 

Edmund
Roku Community Streaming Expert

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mdarrish
Level 8

Re: Control Supersonic TV power and volume

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@Tivoburkee @Thank you for the suggestion. That approach worked with an old Harmony remote. However, I ended up with a larger name brand TV (Samsung 22”) and a Roku Streaming Stick+ which knows the codes to control volume and power. It’s a more compact solution than the Ultra, so I returned the Supersonic TV.