My remote has been working fine. Since I bought it about 4 or 5 months ago. Give or take. Holding charge for long periods of time. Today it would work so I put it to charge. It’s shows the battery to be a 100 percent. But won’t work when I take it off the charger. But works fine while it’s on the charger. Any help would be great. Please
Could you try restarting your Voice Remote Pro and see if that will make a difference.
To restart your Voice Remote Pro:
Press and hold the pairing button for 20 seconds. The status light should slowly flash green, then stop, then flash more rapidly. When this happens, release the pairing button and your remote has restarted.
Wait at least 30 seconds to see if your remote establishes a connection with your Roku device. Confirm by pressing the voice button and looking for a status indicator on your TV screen.
If there is no response, try re-pairing your remote. Press and hold the pairing button for 5 seconds until the status light starts flashing green. If your Roku device was just restarted, it will automatically detect the voice remote and reconnect.
Have you tried restarting your Roku device then re-pair the remote again? If so and the issue persists, please reply here with the serial number associated with your Voice Remote Pro. It can be found in Settings > System > About or at the back of the player itself.