Lights & power

Add Roku lights and smart plugs to your smart home. Learn how it works with virtual assistants, get troubleshooting tips, and find resources from the community.
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Mrinehart
Channel Surfer

Re: Are the Roku lights broken?

We have not. We do not have dimmer switches

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RokuJohnB
Community Moderator
Community Moderator

Re: Are the Roku lights broken?

We appreciate your cooperation, @Mrinehart!

We have sent you a private message here in the Roku Community. Kindly check with your inbox.

Thanks,                                                                                                                                                    John

John
Roku Community Moderator
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Redline01
Channel Surfer

Re: Are the Roku lights broken?

Yes they are broken. All mine stopped pairing. Even replaced them. The new ones worked for a while then were turned off. Now the won’t go into pairing mode. Support doesn’t know what they are doing. Be sure to turn them off 3 times lol. Lesson learned on these bulbs. Not buying them ever again. 

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RokuJechealR
Community Moderator
Community Moderator

Re: Are the Roku lights broken?

Hi @Redline01,

Thanks for posting here in the Roku Community!

We regret hearing this. This is not the experience we want you to have, and we certainly want to help you regarding the Roku Smart Light not pairing. We may ask if you have tried removing and reinstalling your Roku mobile app or checking for a firmware update. What troubleshooting steps have you taken so far?

With more detailed information, we'll be able to assist you further.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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