Features, settings & updates

[atc98092]

Good thing I removed my CC from my Roku account years ago. 

[Lifeoflink]

I can't find the new terms on my Roku Ultra. Did they stop rolling it out in the US?

[atc98092]

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@Lifeoflink wrote:

I can't find the new terms on my Roku Ultra. Did they stop rolling it out in the US?

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I think they might have. The complaints seems to have tapered off. 

[Bsbs]

However, if Roku new in advance of this act and then chose to NOT notify their customers timely but rather block Roku users from their devices with no explanation as to why (Roku trying to sidestep any accountability and INSTEAD throw their CUSTOMERS UNDER THE BUS BY FORCING ROKU CUSTOMERS TO AGREE TO SOMETHING LIMITING THEIR ACTIONS) one might wonder if Roku was acting in collusion with the hackers. Certainly advising Roku customers immediately when they became aware of the issue, then Roku customers could have acted to reduce the threat to their personal information and the unknown hacker entities (?) would have gained less from their illegal activities. 

In addition to Roku blocking access to news, emergency weather information, Amber and Silver Alerts, I have to say Roku demonstrated they don’t care about their customers or society at all.  

How wonderful it must be for the upper management, board members, and shareholders to live in white towers. 

[atc98092]

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@Bsbs wrote:

In addition to Roku blocking access to news, emergency weather information, Amber and Silver Alerts, I have to say Roku demonstrated they don’t care about their customers or society at all.  

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I wouldn't necessarily blame them as uncaring. It's entirely possible it was done by pure stupidity. Someone really didn't think the process through, and being in the "white tower" as you mention could certainly be part of the issue. 

[fladude]

Governing law if a breach and someone were to sue would be the TOS and pertinent LAW in effect when the harm occurs.

Roku can only change TOS for something from that point forward but not retroactive apply new TOS back to things that occurred under past TOS.

When I sued a Drug firm over antibiotic damage only the LAWS etc in place at time of damage occurring and only the company's warnings etc at that time mattered.. by time of court date  the company had amended its warnings about interactions but their updated warnings which were not in the past labeling were not allowed retroactive.


So If there's been some serious breach, roku knows of then  their altering TOS cannot necessary be retroactive applied to take away rights one has under old TOS and pertinent State/Federal Laws.

And lastly if Rokus new TOS violates any Laws their VOID.

[Lifeoflink]

@atc98092 Makes sense. Neither my wife and I have seen it pop up on our Ultra, or at least as far as we can remember. Opening up the TOS on the unit shows something that's dated back to October 2020.

[Bsbs]

Perhaps Roku was not indiscriminate in who they sent the notice to which prevented customer access? Maybe they know the individuals whose information was breached?

[Strega2]

The first linked article says that Roku has already forced password resets and refunded fraudulent subscriptions. 

I wonder if anyone in this thread happens to have been affected by this?  I realize that the intersection of the 0.02% hit by the fraud and the 0.0004% who have posted in this thread makes that a bit of a longshot, but I’d be curious if you got an email or just noticed that you had to log in again.

On the topic of whether it is still rolling out:  Besides the message in the Roku UI, I also received it via email.  The email included: “By continuing to use our products or services, you are agreeing to these updated terms.” So I guess that for anyone who thinks they’ve worked around it by pressing the HOME and Back a lot, Roku, apparently doesn’t see it that way.

[greginga]

@Emissary35 Actually, Terms of Services is something you must agree to as a condition of using said service. Try to sign up for any online service and not agree to the Terms of Service and see what happens. And on a side note, I have a Roku Plus TV that I bought and have been using since December. I haven't seen any such TOS update requiring any action on my part and my TV is still working just fine. It almost makes me think that perhaps it wasn't some sinister plot by Roku to control the population, but maybe some tech guy set it up that way without thinking it through, then realized the mistake when people started complaining, then they fixed it. Just a thought...