@RokuRiamie-D I was finally able to view the details you requested by pressing the reset button with the power off. It brought me to the Recovery screen. I can select the language there and then it prompts me to connect and update now. It completes the update and goes back to the sign out screen. Here is the info that was present in the Recovery screen:
Version: EPC.02R01359A
Serial number: X0200071TX8C
Device id: S0MG63C1TXBC
Roku TV: H507X
onn.model: 100012590
When it booted back up and started doing the signing out loop I was able to press the home button 5 times and the back button 5 times. A screen with more details briefly came up but I couldn't get the info fast enough to get the Tracker ID before it started rebooting.
