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Leroy26
Newbie

How to reconnect my casting

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Okay I was casting to my Roku TV..I disconnected and tried to reconnect and now it won't let me. How do I fix this problem 

 

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RokuJohnB
Community Moderator
Community Moderator

Re: How to reconnect my casting

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Hi @Leroy26,

Thanks for raising this concern directly to us, and welcome to the Roku Community!

We understand you are having a problem casting on your Roku TV. We're happy to assist you further. Please try the troubleshooting steps below.

  • Restart both devices. Sometimes simply restarting both your phone and Roku TV can help resolve any connection issues. (Settings, System, Power, and System restart.)
  • Make sure both devices are up to date. Check for any available updates on both your phone and Roku TV and install them if necessary.
  • Check your Wi-Fi connection. Make sure your phone and Roku TV are connected to the same Wi-Fi network and that the network is functioning properly. If necessary, try resetting your Wi-Fi router.

We would recommend trying to see if that resolves your issue. Please keep us posted.

All the best,
John

John
Roku Community Moderator

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RokuJohnB
Community Moderator
Community Moderator

Re: How to reconnect my casting

Jump to solution

Hi @Leroy26,

Thanks for raising this concern directly to us, and welcome to the Roku Community!

We understand you are having a problem casting on your Roku TV. We're happy to assist you further. Please try the troubleshooting steps below.

  • Restart both devices. Sometimes simply restarting both your phone and Roku TV can help resolve any connection issues. (Settings, System, Power, and System restart.)
  • Make sure both devices are up to date. Check for any available updates on both your phone and Roku TV and install them if necessary.
  • Check your Wi-Fi connection. Make sure your phone and Roku TV are connected to the same Wi-Fi network and that the network is functioning properly. If necessary, try resetting your Wi-Fi router.

We would recommend trying to see if that resolves your issue. Please keep us posted.

All the best,
John

John
Roku Community Moderator
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