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hirwani1
Newbie

Cant cast to Roku tv from android or Windows

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friend can airplay just fine, I can connect to the 40: Onn Roku tv through the Roku app on android and Roku app on windows as well. however when i press Win+K or dig through settings to add a wireless display it doesn't pop up. I see my Samsung tv and my neighbors Roku devices but my tv will not show in either devices cast menu.

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Cant cast to Roku tv from android or Windows

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Thanks for posting here in the Roku Community, @hirwani1!

We completely understand how difficult it is to deal with these issues on your Roku and we would like to help you sort this out.

Here are a few things we can check.

  • Check if your Mobile device and Roku are connected to the same network
  • Make sure that your Roku device has the latest software update. To manually check for software updates, go to Settings > System > Software Update > Check Now
  • Ensure that the Roku device request permission is set to Always Allow. Which adds the device to a list of allowed devices.

For more troubleshooting options, you can visit this support article: How to screen mirror from your phone, tablet, or computer to your Roku streaming device.

Please let us know if you need more help. 

Best,
Emman

Emmanuel-D.
Roku Community Moderator

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RokuEmmanuel-D
Community Moderator
Community Moderator

Re: Cant cast to Roku tv from android or Windows

Jump to solution

Thanks for posting here in the Roku Community, @hirwani1!

We completely understand how difficult it is to deal with these issues on your Roku and we would like to help you sort this out.

Here are a few things we can check.

  • Check if your Mobile device and Roku are connected to the same network
  • Make sure that your Roku device has the latest software update. To manually check for software updates, go to Settings > System > Software Update > Check Now
  • Ensure that the Roku device request permission is set to Always Allow. Which adds the device to a list of allowed devices.

For more troubleshooting options, you can visit this support article: How to screen mirror from your phone, tablet, or computer to your Roku streaming device.

Please let us know if you need more help. 

Best,
Emman

Emmanuel-D.
Roku Community Moderator
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