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Okay I was casting to my Roku TV..I disconnected and tried to reconnect and now it won't let me. How do I fix this problem
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Hi @Leroy26,
Thanks for raising this concern directly to us, and welcome to the Roku Community!
We understand you are having a problem casting on your Roku TV. We're happy to assist you further. Please try the troubleshooting steps below.
- Restart both devices. Sometimes simply restarting both your phone and Roku TV can help resolve any connection issues. (Settings, System, Power, and System restart.)
- Make sure both devices are up to date. Check for any available updates on both your phone and Roku TV and install them if necessary.
- Check your Wi-Fi connection. Make sure your phone and Roku TV are connected to the same Wi-Fi network and that the network is functioning properly. If necessary, try resetting your Wi-Fi router.
We would recommend trying to see if that resolves your issue. Please keep us posted.
All the best,
John
Roku Community Moderator
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Hi @Leroy26,
Thanks for raising this concern directly to us, and welcome to the Roku Community!
We understand you are having a problem casting on your Roku TV. We're happy to assist you further. Please try the troubleshooting steps below.
- Restart both devices. Sometimes simply restarting both your phone and Roku TV can help resolve any connection issues. (Settings, System, Power, and System restart.)
- Make sure both devices are up to date. Check for any available updates on both your phone and Roku TV and install them if necessary.
- Check your Wi-Fi connection. Make sure your phone and Roku TV are connected to the same Wi-Fi network and that the network is functioning properly. If necessary, try resetting your Wi-Fi router.
We would recommend trying to see if that resolves your issue. Please keep us posted.
All the best,
John
Roku Community Moderator