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jillianroh
Newbie

Airplay not loading on Roku

I had been using Airplay with both my iPhone and MacBook perfectly fine, and now my Roku TV will not screen mirror. The TV shows up as an option in the Airplay menu, but when I click it, the icon only spins/loads and then says, "Could not connect to 'Roku TV'". 

I have done all the possible things to troubleshoot this issue: Airplay is turned on in settings, all devices are on the same network and have been disconnected/reconnected multiple times, I have changed Screen Mirroring Mode to Prompt multiple times, no devices are blocked, I have restarted the TV, unplugged the TV.

Anyone have any advice on how to fix this? The most frustrating part is that it was working fine (so I know the devices are compatible), and then all of a sudden has stopped. I could do a hard reset of the TV if absolutely necessary. 

It is a Westinghouse model WR32HT2212 updated to software version 13.1.4.

 

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