Latest software update Os 14 reset the power lifetime to 0.0.
This is my second Roku (Roku LE) with approximately 263 hours use in 5 months. The first one was a Roku Stick + that to my knowledge did not do that with a new OS update.
Anyone else encounter that issue?
Hi @CaptainKingSir,
Welcome to the Roku Community!
Thank you for sharing your concern with us about the issue of the Power lifetime on your Roku device after the recent software update. We would like to have a closer look into this issue so we would like to know the following:
Providing these details, will help us to investigate the issue further. We look forward to your response.
Regards,
Riamie
Since this is my first post, I've having trouble posting an image.
The Power Lifetime is located within the Roku Secret Screen. At the moment, it has 6.0 hours listed.
Troublesetting: Update Software, System Restart. I do not want to do a factory reset.
Roku Secret Screen:
Version:AEF.04E1221A Builder Date: 20240927 22:24
Rescue Version AE9.21R01049A
Active partition: 1
S/N: X004006L7X82, Device ID: S01333CL7X82
Channel store server: api:roku.com (US)
Software update server: release
Ethernet MAC: 00:00:00:00:00:00
Wireless MAC: 34:SE:08:5C:C2:0F
IP Address: 192.168.1.116
Uptime 28 seconds
Power Lifetime: 6 hours
UID/GID 501/501