Lillybuster
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10-21-2024
04:03 PM
Software Update Screen comes on everyday
Black update screen pops up every time I turn my tv on. However, I can’t click on anything on that page, I can hear the screens in the background. So I have to turn tv off, turn back on, and it goes away. My software is updated. Any thoughts?
2 REPLIES 2
renojim
Community Streaming Expert
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10-21-2024
10:11 PM
Re: Software Update Screen comes on everyday
I'm guessing you have a Roku device connected to a TV. Try using the TV's remote to get rid of the page.
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Help others find this answer and click "Accept as Solution."
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NJM24
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11-29-2024
10:44 AM
Re: Software Update Screen comes on everyday
Did you get a response? The same exact thing is happening to me. I am connected to Wifi. The Roku device is connecting and looking for updates (last check was yesterday eventing). I once did a call with a Roku agent and we unplugged/replugged/did all the things. It seemed to work, but then it started again the next day.