Discussions

[Kplett]

Was watching tv, all was fine. Changed the channel and now no sound on any stations….help!

Managed to unplug the tv, then turned it back on and now it works….weird

[RokuCarly · Accepted solution]

Greetings from the Roku Community, @Kplett!

Thank you for sharing your audio concerns on your ONN Roku TV and we're glad to hear your update.

For future reference, here are some steps you can try to help you troubleshoot your TV:

• Reboot your ONN Roku TV under Settings > System > Power > System restart
• Settings > Audio > Menu volume - try to adjust the volume and see if you can hear any sound.
• Unplug any external devices and test the audio by streaming random shows

Feel free to reach out and add any additional information if you need help. You may also visit our Support website for additional troubleshooting steps. 

Happy Streaming!
Best regards,
Carly