Discussions

[ljgoz]

Model: 8113X - Roku TV

Serial Number: YK00C5455826 (JAA8D55825)

Software 14.5.4 * build 5938-48

GC version 13.7.9

Timestamp: 2025-04-10T05:1417Z

Issue ID: 26-142-874

My issue is is that when I attempt to use my phone's smart view or smart things the TCL Roku TV does not appear whereas other devices on the same network do. It all of a sudden stopped allowing screen mirroring

[RokuTakashi]

Hi, @ljgoz 

Welcome!

I understand that you are having an issue with the screen mirroring on Roku TV. I'm here to provide you with troubleshooting steps that can help address the issue.

It is recommended to perform a system restart. To perform a system restart on your Roku device, navigate to Settings > System > Power > System Restart.

Give this a try and keep us posted.

Thanks,
Roku Community Team

[ljgoz]

Turns out the culprit is that all of a sudden AT&T's Active Amour app's VPN is blocking the mirroring on my TCL Roku TV so the fix is to disable VPN if I want to screen mirror.

As for factory resetting, network resetting, clearing cache, unplugging TV etc not of that did the trick neither did insuring Roku had the latest updates.