Issue Tracking Board

[Semag]

@RokuJharra-Q Any update? It's getting annoying to have to unplug my TV and plug it back in every time i want to watch something.

[Elherreram]

Have somewhat similar problem but only with the playback on live tv or roku channel. All others are OK. On live TV, i get the TG Guide, but when selecting a show, it just keeps spinning or a black screen.

[Ln517028]

My ROKU is unable to find wireless connection every time I turn it off, so I have to go through all of these steps daily just to turn it on.  My other ROKU tv is fine,  but the main family ROKU tv is not.  Other solutions,  please?  I have unplugged it multiple times for several minutes each time, but still have to follow all steps above to get it to find my very strong wifi.  

[Boone2019]

I have a 24 inch ruku TV, it gas been disconnecting from the internet as soon as it connects and I've tried everything, I do not know what to do, I've disconnected all the devices from the internet and reconnected them all of the devices will connect but the ruku won't please help me

[Thordan]

CAN WE GET AN UPDATE?!

[Semag]

They've acknowledged this in the issue tracking board and have a future update (last notice was 7/18).

They suggested factory reset, but other people said that didn't work so i've been hesitant to do it because i don't want to re-enter all my information:

I'm surprised the mods haven't consolidated these threads underneith that master thread.

https://community.roku.com/t5/Issue-Tracking-Board/Solved-by-future-update-Roku-TV-Network-Connectio...

[Semag]

They've acknowledged this in the issue tracking board and have a future update (last notice was 7/18).

They suggested factory reset, but other people said that didn't work so i've been hesitant to do it because i don't want to re-enter all my information:

I'm surprised the mods haven't consolidated these threads underneith that master thread.

https://community.roku.com/t5/Issue-Tracking-Board/Solved-by-future-update-Roku-TV-Network-Connectio...

[Schlagerk64]

I now have to restart or unplug my TV every time to reconnect to Internet - I've tried everything offered - Shut them all off, turn them all back on.

It's worked fine until 2 weeks ago

I've used restart on the television, I have not moved the router I have unplugged it Back in. I don't see any system changes or updates that need done.It just quit Connecting and now i'm having intermittent "lost connection."

What else can I try? Its just annoying - but afraid that trick will quit working. 

[RokuTakashi]

Hi, Community users.

We appreciate you for keeping us posted on the network issue you've experienced with your Roku TV.

Kindly be advised that our team is aware of this issue, and a resolution has been developed through an update in the future. We'll make another post in this thread as a follow-up regarding this matter, once we have more details with the investigation and the update.

We hope for your patience and understanding as we work on this.

Best wishes,
Kash

[Dlebersole]

I have 6 roku tvs and devices in my home and only the JVC roku tv is having problems with wifi.  I can clear the cache the tv restarts and connects but has to be done again after power off.  This just started happening within the past month.  All other roku tv's are working fine.