Hi @Mzappone,
A warm welcome here in the Roku Community!
Thanks for flagging us about this. Could you tell us if this is a Roku-branded TV or a Roku-partnered TV like Hisense, TCL, RCA, etc?
Also, when pointing a light on the screen do you still see images?
Please keep us posted about this!
Thanks,
Rey
ERey.
Roku Community Moderator