Hi @m4570d0n,
Thanks for providing the information needed.
We'll go ahead and send this over to the team for investigation. We'll get back to you once we have an update.
We sincerely appreciate your patience while we investigated this issue.
Best regards,
Mary
Any updates from the dev team as to why this is happening?
Hi @seansrobots,
Thanks for your inquiry.
Our team is still actively investigating the issue. If you're experiencing the same problem, we would like to submit your case to our team for further investigation. As requested, can you please provide us with the following information:
Once we have this information, we will be able to pass it along to the appropriate Roku team.
Regards,
Nimfa
Happening to me also, My power save is not on;
@RokuNimfa-C Said;
"Our team is still actively investigating the issue. If you're experiencing the same problem, we would like to submit your case to our team for further investigation."
Sent my info to you privately in a message, Let me know if you need more.
Today the still unresolved issue has transformed for me. Rather than being just in the top left quadrant, the home screen is stretched across the top half of the screen while the bottom half is still black. I've already posted my device details earlier in this thread.
Hi @m4570d0n,
Thanks for following up.
We sincerely apologized for this issue with your Home screen display.
Rest assured that I have sent all your information and concerns to our Roku team. We'll get back to you once an update is available I'll be sure to let the Community know.
We prioritize resolving this as soon as possible, and we ask that you bear with us as we manage this issue.
Best regards,
Mary
I'm having this same problem
Hi @Nicke88,
Thanks for letting us know about the issue you are experiencing with your Roku TV.
We apologize for any inconvenience this caused. I have passed along your concerns to the appropriate Roku team to investigate further.
We appreciate your patience and understanding as we work toward a resolution.
Regards,
Nimfa
Is there a way to fix it yet?