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After not using tv for 2 days when turned on the screen alternates between white then tan with brackets. No recent updates. Used reset button multiple times. Left unplugged for 10 minutes multiple times.
is there a fix or is it trash.
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Welcome to the Roku Community, @GJ24!
Thanks for letting us know about this issue that you had.
If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.
For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.
- Element - Element Roku TV support
- Hisense - Hisense Roku TV support
- Insignia - Insignia Roku TV support
- JVC - JVC Roku TV support
- LG - LG Roku TV support
- onn. - onn Roku TV support
- Philips - Philips Roku TV support
- RCA - RCA Roku TV support
- Sharp - Sharp Roku TV support
- TCL - TCL Roku TV support
- Westinghouse - Westinghouse Roku TV support
When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.
Hope you'll find this info useful.
Best regards,
John
Roku Community Moderator

- Mark as New
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Welcome to the Roku Community, @GJ24!
Thanks for letting us know about this issue that you had.
If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.
For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.
- Element - Element Roku TV support
- Hisense - Hisense Roku TV support
- Insignia - Insignia Roku TV support
- JVC - JVC Roku TV support
- LG - LG Roku TV support
- onn. - onn Roku TV support
- Philips - Philips Roku TV support
- RCA - RCA Roku TV support
- Sharp - Sharp Roku TV support
- TCL - TCL Roku TV support
- Westinghouse - Westinghouse Roku TV support
When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.
Hope you'll find this info useful.
Best regards,
John
Roku Community Moderator