Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Just bought my very first Roku today!

I made the plunge today and joined the rest of the streaming world. 🙂 A few weeks ago I made a post about what Roku to buy that meshed with my Insignia t.v. And before I go on to my questions I want to thank the people in the Roku community who gave me some great info/advice. I ended up buying the Roku Ultra (2022) 4K/HDR/Dolby Vision with the Roku voice remote control. So onto my questions/concerns. To my surprise I didn't know that there was a free 3 month Apple TV+ & FuboTV (30 days) trial with my Roku purchase. So my question is will I be able to order my free trial by using the Roku/t.v. or is this all done by smartphone app or computer? And just to add I currently don't have a smartphone and my computer's anti virus is non existent. So again will I be able to give out my info through the Roku/t.v.? If that makes any sense. So if anyone here in the Roku community can explain this to me step by step I would really appreciate it. At this very moment I have my remote control charging so I think it's going to take a while for it to charge 100%. So in the mean time I'm trying to get info. on how to redeem the free trial offers. Thanks in advance.

Labels (1)
0 Kudos
Retired Moderator

Re: Just bought my very first Roku today!

Hello @higol00

Thanks for getting in touch with us here at Roku.

It may be more effective to seek assistance from our Billing team for account and promotion issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.

Thank you for your understanding and stay safe!


0 Kudos