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RokuERey
Community Moderator
Community Moderator

Re: NFL app has no audio, only this application

Hi @Theemiket,

We want to ask for additional support. Could you share your device's current software with us and also see if an update is available by going to Settings>>System>>System update, then selecting Check Now?

Please keep us posted. Thanks!

Regards,

Rey

ERey.
Roku Community Moderator
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GeddySpageddy
Reel Rookie

Re: NFL app has no audio, only this application

Same crapola again. It's gotta be on the NFL side. All of scheduled programs have no sound (with the exception of ads, yes, they have sound). Tried 4 different devices (2x Rokus 1x A to Z Fire TV, and a 2023 tablet. Same issue on all. All my devices worked fine earlier in the day but tonight all streams (except advertisements)  are silent.

GeddySpageddy
Reel Rookie

Re: NFL app has no audio, only this application

Addendum - this issue only applies to the live programming. The sound for NFL+ previews and other on-demand programs have proper sound.

JCassmen
Channel Surfer

Re: NFL app has no audio, only this application

I have the same problem, only sound on commercials, no sound on live broadcast

gk20th20
Reel Rookie

Re: NFL app has no audio, only this application

Having same issue. I last watched NFL Network morning show on 12-4-23 and it had sound. Now this morning no sound. 

JCassmen
Channel Surfer

Re: NFL app has no audio, only this application

12.5.0

4178

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JCassmen
Channel Surfer

Re: NFL app has no audio, only this application

For what it is worth, I unplugged and restarted my WiFi router and now I have sound on the NFL Game day live broadcast...

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JCassmen
Channel Surfer

Re: NFL app has no audio, only this application

Worked fo about 10 minutes, went to commercial and when back to live broadcast no sound again...WTF?

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Hobie72
Newbie

Re: NFL app has no audio, only this application

Same thing- works for a minute and then nada but the commercials have audio

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Hobie72
Newbie

Re: NFL app has no audio, only this application

Same thing for me 😞

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