Discussions

[RokuERey]

Hi @Theemiket,

We want to ask for additional support. Could you share your device's current software with us and also see if an update is available by going to Settings>>System>>System update, then selecting Check Now?

Please keep us posted. Thanks!

Regards,

Rey

[GeddySpageddy]

Same crapola again. It's gotta be on the NFL side. All of scheduled programs have no sound (with the exception of ads, yes, they have sound). Tried 4 different devices (2x Rokus 1x A to Z Fire TV, and a 2023 tablet. Same issue on all. All my devices worked fine earlier in the day but tonight all streams (except advertisements)  are silent.

[GeddySpageddy]

Addendum - this issue only applies to the live programming. The sound for NFL+ previews and other on-demand programs have proper sound.

[JCassmen]

I have the same problem, only sound on commercials, no sound on live broadcast

[gk20th20]

Having same issue. I last watched NFL Network morning show on 12-4-23 and it had sound. Now this morning no sound. 

[JCassmen]

12.5.0

4178

[JCassmen]

For what it is worth, I unplugged and restarted my WiFi router and now I have sound on the NFL Game day live broadcast...

[JCassmen]

Worked fo about 10 minutes, went to commercial and when back to live broadcast no sound again...WTF?

[Hobie72]

Same thing- works for a minute and then nada but the commercials have audio

[Hobie72]

Same thing for me 😞