Warmest welcome here in the Roku Community, @KCPie!
We appreicate you reaching out for support; we'd be glad to assist you with this.
Before we proceed, may we know what specific Roku streaming device you are using? In addition, on what TV/device have you plugged this into?
We'll be waiting for your response so we can provide you with an accurate resolution.
Best regards,
Carly
Carly Y.
Roku Community Moderator