Hi @Theemiket,
We want to ask for additional support. Could you share your device's current software with us and also see if an update is available by going to Settings>>System>>System update, then selecting Check Now?
Please keep us posted. Thanks!
Regards,
Rey
Same crapola again. It's gotta be on the NFL side. All of scheduled programs have no sound (with the exception of ads, yes, they have sound). Tried 4 different devices (2x Rokus 1x A to Z Fire TV, and a 2023 tablet. Same issue on all. All my devices worked fine earlier in the day but tonight all streams (except advertisements) are silent.
Addendum - this issue only applies to the live programming. The sound for NFL+ previews and other on-demand programs have proper sound.
I have the same problem, only sound on commercials, no sound on live broadcast
Having same issue. I last watched NFL Network morning show on 12-4-23 and it had sound. Now this morning no sound.
12.5.0
4178
For what it is worth, I unplugged and restarted my WiFi router and now I have sound on the NFL Game day live broadcast...
Worked fo about 10 minutes, went to commercial and when back to live broadcast no sound again...WTF?
Same thing- works for a minute and then nada but the commercials have audio
Same thing for me 😞